Store operator: LA CELESTE is a trading brand operated by POCKETTREASURE LIMITED, company number 16729619, registered at Gradydan, Initial Business Centre, Wilson Business Park, Manchester, Manchester, United Kingdom, M40 8WN.
Last Updated: September 19, 2026
1. Order Processing Time
All orders are processed within 1-2 business days (Monday through Friday, excluding weekends and public holidays) after we receive your order. Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.
For Poolside Blue, estimated delivery is 3?9 days after processing. Order processing takes 1?2 business days. Delivery dates are estimates, not guaranteed arrival dates. Available shipping methods and their costs are shown at checkout.
Please note that these delivery times are estimates and are not guaranteed. Delays can occasionally occur due to factors beyond our control, such as customs clearance, weather conditions, or carrier delays.
3. Shipping Destinations
We currently ship to the United States, United Kingdom. Please note that shipping times may vary for international destinations.
4. Shipping Costs
For UK orders, free standard shipping applies to orders of ?30 or more. Standard shipping below ?30 is ?1.99; an express option is ?2.49 where available. For other destinations, delivery charges and free-shipping eligibility vary and are shown at checkout. You will see the final shipping cost before you complete your purchase.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your package online. Please allow a few hours for the tracking information to activate.
6. Customs, Duties, and Import Taxes
ALL buyers from UK, US are taxes free.
**7. What if My Order Is Delayed?
**While we do everything we can to get your order to you as quickly as possible, occasional delays with the shipping carrier are inevitable. If your order is significantly delayed beyond the estimated time frame, please contact us at support@laceleste.boutique and we will do our best to assist you.
8. Lost or Stolen Packages
LA CELESTE is not responsible for lost or stolen packages that are marked as "Delivered" by the shipping carrier. If you encounter this issue, please first check with your neighbors and your local post office. If the package cannot be located, please contact the shipping carrier directly, as they will have the most detailed delivery information. We are unable to issue a refund or reshipment for packages marked as delivered.